Welcome to Performance Packaging, Inc.

Frequently Asked Questions

Frequently Asked Questions

No, although some items only come in cases or bundles.

Yes, at check out you have the option of adding your purchase order number to your order.

We accept payment via credit card and offer credit terms for approved accounts. Please contact us for a credit application.

Shipping options are calculated and displayed at checkout based on your order details and delivery location. If preferred, we can ship using your own UPS or FedEx account. Local delivery is also available for a flat fee of $19.99 to customers located within 30 miles of our Taylor, MI warehouse.

Shipping times vary depending on which product is ordered. Please call the office at (248) 363-3501 for updates on your order.

Applicable taxes will be charged on your full purchase unless we have a tax certificate on file. If you have a tax form on file with us, you will not be charged tax on any of your purchases at checkout unless you change the tax status of the item to "Yes."

Products can be returned within 30 days for a refund, provided they are in resalable condition. Custom items and products marked as "non-returnable" are not eligible for return. No partial units may be returned for credit. The customer is responsible for return shipping charges and manufacturer restocking fees where applicable for a given product. Please contact us at [email protected] to arrange returns.

Your information is protected by advanced encryption and daily security monitoring through McAfee Secure. We never share your data, and your transactions are always safe. To help keep your account secure, don't share your password and remember to log out and close your browser when using a shared device.

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